Fundus Photo Knows the B2B Customer Service Ideal

When it comes to the consumer, customer service and satisfaction tops the list in this, the 21st Century, when it comes to purchasing. The product, the brand, the company – all have to be of the highest quality. But the most successful suppliers and manufacturers are creating a far more loyal client base that will […]

Fundus Photo Supply Meets the Ever-Growing Demand

Supply and demand – a simple concept that this nation has run on for a long time. Demand is high when it comes to the markets out there. More and more customers, consumers, as well as B2B practices want the ‘Big Three;’ the latest technology, the most high-quality equipment and products, and elite customer service. […]

Knowledge is the Only Path to Walk For Eye Care Professionals

Fundus Photo, LLC: The definition of this ‘favorite’ among optometrists and ophthalmologists is that this company is one half of ‘Your Partner in Imaging.’ Fundus Photo and its parent company, St. Louis Ophthalmologic Equipment Company, make up the unbeatable duo that provides new and refurbished equipment to the industry.  Fundus Photo specializes in digital upgrades […]

Fundus Photo & the Optometrist: Partners in Optimal Patient Care

Marketing and customer service are two divisions of a company that usually never meet. They are separate entities with separate goals. Or, at least, they were. However, customer service advances do occur, albeit not with the same dizzying frequency that we see in the field of technology. Fundus Photo, LLC is a prime example of […]

You’re not just A Customer, You’re THE Customer with ‘Your Partner in Imaging’

Optometry/ophthalmology is a niche industry based on extremely specialized care. These are doctors who wish to give their patients the best when it comes to overall health, and to do this, they must have on hand the latest technology available. To stay ahead in this ever-growing industry, they must be able to save valuable time […]

Retina Specialists Find Their Partner in Imaging in Fundus Photo, LLC

Digital photography is an integral part of eye care. The equipment, the new technologies are all necessary to have in the practice in order to better serve patients. But pricing can send small- to mid-sized practices reeling. Eye care doctors in smaller, rural areas may see only a few patients each week which makes the […]

Eye Care Technology: Perceived Value vs. Real Value

In any industry, the old adage that you must spend money to make money remains true. But in slow economic times finding the money to expand or add equipment can be difficult. When it comes to the realm of eye care – a niche market that encompasses approximately 68-70,000 professionals (50,000 optometrists; 18,000 ophthalmologists), the […]

Optometrists and Ophthalmologists Save With Zero-Cost Tech Support

Everyone knows what it is like to deal with a substandard customer service department. Consumers, professionals, everybody  has dealt with long wait times on one of those  completely unhelpful 800-numbers with their maddening recordings (“You’re the next caller”, “Press 1 for this, Press 2 for that”, etc.), then when you actually get someone on the […]

Retina Specialists Find Their Partner in Imaging in Fundus Photo, LLC

Digital photography is an integral part of eye care. The equipment, the new technologies are all necessary to have in the practice in order to better serve patients. But pricing can send small- to mid-sized practices reeling. Eye care doctors in smaller, rural areas may see only a few patients each week which makes the […]

Eye Care Professionals: Why Your Partner in Imaging is “This Good!”

Different companies judge Return on Investment in different ways. Some see it as the sales ratio of consumer purchases to their expenditures for manufacturing and distributing while others look at ROI as the investment of both time and money on their part versus the return they receive. In the niche industry of optometry/ophthalmology, an innovator […]